All in-app purchases are non-refundable as per our Terms of Service. Having said that, in some instances your app store may be able to offer a refund on their end. We suggest reaching out to them using the steps below:

  • Request a Google Play (Android) refund here.

  • Request an iTunes (iOS) refund by following these steps:

    • Go to reportaproblem.apple.com > Sign in with your Apple ID and password > Tap/click I'd like to > Choose Request a refund